Hearing what you've done right is valuable. Hearing what yo… - Ron Kaufman

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Hearing what you've done right is valuable. Hearing what you've done wrong can be priceless.

Ron Kaufman

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About Ron Kaufman

Ron Kaufman (born 1956) is a book author, columnist, management consultant, keynote speaker, and founder of the customer service training company, UP! Your Service.

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Tony Hsieh Michael Gerber Josh Kaufman Thomas Peters Alex Hormozi

Additional quotes by Ron Kaufman

The cutting edge of service is always being honed and polished.

Service does not exist at the expense of your profits. Profit exists because you made the investment in service.

Exceeding expectations is where satisfaction ends and loyalty begins.

Hearing what you've done right is valuable. Hearing what you've done wrong can be priceless. - Ron Kaufman

About Ron Kaufman

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