And he didn't mind at all. Downstairs and outdoors and alone again, back in the trampled dust in front of the place, he pitied the drab supervisor an… - Richard Yates

After a while he stopped listening. His ears took in only the rise and fall of her voice, the elaborate, familiar, endless rhythm of it; but from long experience he was able to say "Oh yes" or "Of course," in all the right places.

Yates viewed Gloria [Cold Spring Harbor] as the best likeness of Dookie [his own real-life mother] he ever managed: a triumph. And if she fails to win the reader's sympathies? As Yates was careful to remind himself, "the hell with the reader's sympathies". Which, in a nutshell, may explain why Cold Spring Harbor didn't sell and why, for that matter, Yates's books [kept] going out of print. To repeat the obvious, most people don't like reading about, much less identifying with, mediocre people who evade the truth until it rolls over them. And yet most of us face such a reckoning sooner or later. [...] If Yates seemed to vacillate between "acceptance and revulsion" towards his people—with a decided emphasis on the latter in the case of Gloria Drake and certain others—it was at least in pursuit of an honest synthesis.

Another thing I have always liked about both Gatsby and Bovary, [Yates] wrote, is that there are no villains in either one. The force of evil is felt in these novels but is never personified—neither novel is willing to let us off that easily.