I do things differently, because I don't go by a rule book, because I lead from the heart, not the head, and albeit that's got me into trouble in my … - Diana, Princess of Wales

Two things stand like stone: kindness in anothers trouble, courage in your own. (This is a quote from poet Adam Lindsay Gordon)

When I started my public life, twelve years ago, I understood the media might be interested in what I did. I realized then their attention would inevitably focus on both our private and public lives. But I was not aware of how overwhelming that attention would become. Nor the extent to which it would affect both my public duties and my personal life, in a manner, that's been hard to bear. At the end of this year, when I've completed my diary of official engagements, I will be reducing the extent of the public life I've lead so far.

Everyone needs to be valued. Everyone has the potential to give something back.