the question to ask, in other, is not "What is the multitude?" but rather "What can the multitude become?" … common condition, of course, does not me… - Antonio Negri

conventional terms such as service work, intellectual labor, and cognitive labor all refer to aspects of immaterial labor, but none of them captures its generality. As an initial approach, one can conceive immaterial labor in two principle forms. The first for refers to labor, that is primarily intellectual or linguistic such as problem solving, symbolic and analytical tasks, and linguistic expressions. This kind of immaterial labor produces ideas, symbols, codes, texts, linguistic figures, images and other such products. We call the other principle form of immaterial labor "affective labor". Affective labor, then, is labor that produces or manipulates affects such as a feeling of ease, well-being, satisfaction, excitement, or passion.

We have to construct the figure of a new David, the multitude as champion of asymmetrical combat, immaterial workers who became a new kind of combatants, cosmopolitan bricoleurs of resistance and cooperation.

In the same way that the figure of the peasant tends to disappear, so too does the figure of the industrial worker, the service industry worker and all other separate categories.