It's depressing to realize how few of the teams in our lives use their human capital and opportunities well, when it comes to sustaining performance,… - Richard Boyatzis

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It's depressing to realize how few of the teams in our lives use their human capital and opportunities well, when it comes to sustaining performance, innovating, or adapting. That's true whether we're talking about families, sports, projects, management, or research.

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About Richard Boyatzis

Richard Eleftherios Boyatzis (born October 1, 1946) is an American organizational theorist and professor of Organizational Behavior at Case Western Reserve University, and expert in the field of emotional intelligence, behavior change, and competence.

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Alternative Names: Richard Eleftherios Boyatzis

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A job competency is an underlying characteristic of a person in that it may be a motive, trait, skill, aspect of one’s self-image or social role, or a body of knowledge which he/she uses. The existence and possession of these characteristics may or not be known to the person. In this sense, the characteristics may be unconscious aspects of the person. Because job competencies are underlying characteristics, they can be said to be generic. A generic characteristic may be apparent in many forms of behaviour, or a wide variety of different actions.

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