than “Wow! That would be amazing! Absolutely! Hell yeah!” then say no. - Derek Sivers

Delegation doesn’t come naturally to any of us. But I was trying really hard to be good at it. I knew how important it was to get into the delegation mind-set. I was trying to empower my employees — to let them know they could make decisions on their own, without me.

Because we grew up surrounded by big dramatic story arcs in books and movies, we think our lives are supposed to be filled with huge ups and downs! That's why we act like everything that happens to us is such a big deal. We're trying to make our life into a fairy tale.

Bad has more power.
Insults affect you more than compliments.
Injuries affect you more than back rubs.
Poison affects you more than medicine.
A great relationship or reputation built over years can be destroyed by one bad deed.
An otherwise perfect meal can be wrecked by one cockroach on the plate.