Today, excellent companies realize that project failures have more to do with behavioral shortcomings — poor employee morale, negative human relation… - Harold Kerzner

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Today, excellent companies realize that project failures have more to do with behavioral shortcomings — poor employee morale, negative human relations, low productivity, and lack of commitment.

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About Harold Kerzner

Harold Kerzner (born ca 1940) is an American engineer, management consultant, and Emeritus Professor of Systems Management, known for his work in the field of project management, strategic planning and total quality management.

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Project management has long been discussed by corporate executives and academics as one of several workable possibilities for organizational forms of the future that could integrate complex efforts and reduce bureaucracy.... This approach does not really destroy the vertical, bureaucratic flow of work but simply requires that line organizations talk to the other horizontally so work will be accomplished more smoothly throughout the organization

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As contractors began to understand project management better and stronger cost control became a requirement, the definition of success changed. Success came to be defined as accomplishing the effort on time, within budget, and at an acceptable level of quality.

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