Expertise now resides in fanatical customers. The world's best experts on your product or service, don't work for your company. They are your custome… - Kevin Kelly
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Expertise now resides in fanatical customers. The world's best experts on your product or service, don't work for your company. They are your customers, or a hobby tribe.
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About
Kevin Kelly
Kevin Kelly (born 1952) is the founding executive editor of Wired magazine, and a former editor/publisher of the Whole Earth Catalog. Kelly is considered an expert in digital culture, and is said to have helped make technology part of popular culture.
Biography information from
Wikiquote·
Portrait adapted from
Wikimedia Commons, Christopher Michel (CC BY)
