Administration has to do with getting things done; with the accomplishment of defined objectives. The science of administration is thus the system of… - Lyndall Fownes Urwick

Before Mary Follett, industrial groups had seldom been the subject of study of political or social scientists. It was her special merit to turn from the traditional subjects of study - the state or the community as a whole - progressively to concentrate on the study of industry... Her approach was to analyse the nature of the consent on which any democratic group is based by examining the psychological factors underlying it. This consent, she suggested, is not static but a continuous process, generating new and living group ideas through the interpenetration of individual ideas.

Such men and women are not confined to any one country or to any one period. They are in the great tradition of humanism. Their work is as typical of the social heritage of the twentieth century as the work of Michael Angelo and Leonardo da Vinci was typical of the Renaissance. That heritage can neither be understood nor preserved, unless it is seen as the unified gift of many minds bearing on every aspect of life which has engaged man's long search for goodness, beauty and truth.

The concept of management as a specific body of knowledge and practice forming the basis of a specialised profession ... Wherever human activities are carried out in an organised and co-operative form, there management must be found.