Citation does not necessarily reflect current demand. - Brian Campbell Vickery

Bertie Brookes and I shared a common view that, beyond the practical activities of information provision, there could be discerned a more general science of information. He tended towards a mathematical formulation of this: I was more interested in its social aspects.

Looking back, I ask myself why so little of the basic research has had an impact on professional practice.

The principles of information science apply, whatever the medium of transfer.