If you’re ever unsure what to prioritize, just ask your customers the open-ended question, “How can I best help you now?” Then focus on satisfying th… - Derek Sivers

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If you’re ever unsure what to prioritize, just ask your customers the open-ended question, “How can I best help you now?” Then focus on satisfying those requests.

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Doesn’t that feel more powerful? Try it. Maybe instead of “fault” you prefer the word “responsibility,” but the idea is the same. Think of every bad thing that happened to you, and imagine that you happened to it.

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