If people in the organization don't understand how a company is supposed to be different, how it creates value compared to its rivals, then how can t… - Michael Porter

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If people in the organization don't understand how a company is supposed to be different, how it creates value compared to its rivals, then how can they possibly make all of the myriad choices they have to make? Every salesman has to know the strategy — otherwise, he won't know who to call on. Every engineer has to understand it, or she won't know what to build.