What you measure improves.” A corollary rule in the military is that “You get what you inspect, not what you expect. - Donald Rumsfeld

"There are no "knowns." There are things we know that we know. There are known unknowns. That is to say there are things that we now know we don't know. But there are also unknown unknowns. There are things we do not know we don't know."

I suppose the implication of that is the president and the vice president and myself and Colin Powell just fell off a turnip truck to take these jobs.

Don't blame the boss. He has enough problems.