OK, so saying ‘yes’ is great – but saying ‘yes’ where you mean ‘no’ will never be a winner for you. - Nigel Cumberland

Stop trying to be a Jack-of-all-trades and be a master of one thing. Whether it’s writing an email, kicking a ball around with your kids, driving through the city or simply being alone and meditating. For those ten minutes you’re doing something – or for whatever period of time it takes – do it with 100-per-cent focus.

Help others to explore the challenges and problems facing them through what is called coaching. This is not sports coaching where a coach would simply tell others what to do, but is a work-based form of coaching, sometimes called executive coaching.

Successful people are the ones who say ‘yes’ when others say ‘no’. What would you say if you were offered a job promotion overseas? Would you go for it? What would you say if your partner suggested a new holiday destination, say, Greenland. Would you give it a try?