They are not identical. The aspects you are willing to ignore are more important than the aspects you are willing to accept. Robbery is not just anot… - Erik Naggum

The Web provided me with a much needed realization that information cannot be fully separated from its presentation, and showed me something I knew without verbalizing explicitly, that the presentation form we choose communicates real information.

Unfortunately, nigh the whole world is now duped into thinking that silly fill-in forms on web pages is the way to do user interfaces.

The theory is the result of listening to the problem. When the theory acquires a life of its own because some people like it more than the real world, all kinds of uninspiring, uninteresting things happen, so the key is both to listen to the problem and to study the theory. But always remember that just as much theory is bunk as there are buggy solutions. There is nothing more wrong with "theory" than "solutions" – both their quality and their applicability are orthogonal to their existence.