There is one view that we can allow these AI [tools] to deal with data and analytics and we let people deal with the caring, and the empathy, and the… - Cynthia Breazeal

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There is one view that we can allow these AI [tools] to deal with data and analytics and we let people deal with the caring, and the empathy, and the emotional aspects of care, which I think is absolutely critical... What if technology is capable of high touch engagement? What if AI was also social and emotionally intelligent? For me when I talk about emotional engagement, it’s not just about great user experience with technology... It is about deeper human engagement to enable transformative change in people’s lives... We have the world of design and we have the world of AI and right now those two aren’t built top of each other... But these have to come together. So we, through a lot of psychology, understand how people are thinking about experiencing new technology.

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About Cynthia Breazeal

Cynthia Lynn Breazeal (born November 15, 1967 in Albuquerque, New Mexico) is an Associate Professor of Media Arts and Sciences at the Massachusetts Institute of Technology, where she is the head of the Personal Robots group at the MIT Media Lab. She is recognized as a pioneer of social robotics and human–robot interaction.

Also Known As

Alternative Names: Cynthia Lynn Breazeal Cynthia L. Breazeal
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Additional quotes by Cynthia Breazeal

There's going to be a time when everybody will just take the personal robot for granted.

We’re starting to see some exciting and significant learning gains... I am very encouraged... We see a social-emotional benefit across age groups... We need to be thinking more deeply around ethics ... particularly with AI with children.

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There are so many things that we did with Kismet at MIT, in the Personal Robots Group, that are highly relevant today. It was the first of its kind, a scientific exploration, arguably the first robot to model emotions as an important way for it to make decisions as much as it did on its interactions with humans... When I first saw Star Wars I wanted R2D2 to be my sidekick! Like any kid with a Disney fantasy, when I saw him, I wanted him to come and live in my house... Of course C3PO is the cool humanoid robot, but the magic in Star Wars was those two robots together. They played off each other in a beautiful way, almost like Laurel & Hardy.

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