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" "Decisions that were rational and justifiable according to social norms nevertheless have been known to leave the decision makers troubled by negative emotional consequences. These individuals, who have gone through great pains to act ethically and responsibly, may subsequently experience entirely unanticipated feelings of guilt, shame, and anger. Logically and ethically, by society’s standards they have done nothing “wrong,” and yet they are reacting as if they suddenly discovered they are responsible for someone’s undeserved suffering.
Melvin J. Lerner (born 1929) was Professor of Social Psychology at the University of Waterloo between 1970 and 1994 and is now a visiting scholar at Florida Atlantic University.
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People, for the sake of their security and ability to plan for the future, need to believe they live in an essentially "just" world where they can get what they deserve, at least in the long run. It was further reasoned that being confronted with innocent victims of undeserved suffering poses a threat to that fundamental belief, and as a consequence, people naturally develop and employ ways of defending it. This may involve acting to eliminate injustices. But failing that, by blaming, rejecting, or avoiding the victim, or having faith that the victim will eventually be appropriately compensated, people are able to maintain their confidence in the justness of the world in which they must live and work for their future security.
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