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" "I’ve managed to stay in a perpetual state of learning only by maintaining what I think of as a posture of ignorant humility. This humility is as mandatory as arrogance… There is only one way to deal with this humiliation: bow you head, let go of the idea that you know anything, and ask politely of this new machine “How do you wish to be operated?” If you accept your ignorance, once you really admit to yourself that everything you know is now useles, the new machine will be good to you and tell you: here is how to operate me.
Ellen Ullman is an American computer programmer and author. She has written novels as well as articles for various publications, including Harper's, Wired, the New York Times and Salon. Her essays and novels analyze the human side of the world of computer programming.
Biography information from Wikiquote
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I peered over at Morty, whom I'd clearly never seen before. This round old man in his empty store, for whom I'd never felt anything but pity, had just told me off in ways he could not imagine. He put it all together: Brian's networks, the bank vice president's universe of transactions, the software I write, the systems I install, the sexy bouts of software writing — all that was suddenly and clearly related to the world's financial center now all emptied of people. It's the modems: computing as a kind of neutron bomb, making all the people disappear, leaving the buildings.
In my world, it would be so easy to forget the empty downtowns. The whole profession encouraged us: stay here, alone, home by this nifty color monitor. Just click. Everything you want — it's just a click away. Everything in my world made me want to forget how — as landlord, as programmer, as landlord/programmer helping to unpeople buildings like my very own — I was implicated in the fate of Morty and the bag shop.
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It is best to be the CEO; it is satisfactory to be an early employee, maybe the fifth or sixth or perhaps the tenth. Alternately, one may become an engineer devising precious algorithms in the cloisters of Google and its like. Otherwise, one becomes a mere employee. A coder of websites at Facebook is no one in particular. A manager at Microsoft is no one. A person (think woman) working in customer relations is a particular type of no one, banished to the bottom, as always, for having spoken directly to a non-technical human being. All these and others are ways for strivers to fall by the wayside — as the startup culture sees it — while their betters race ahead of them. Those left behind may see themselves as ordinary, even failures.