Quality management is ... an approach to management made up of a set of mutually reinforcing principles, each of which is supported by a set of pract… - James W. Dean Jr.
" "Quality management is ... an approach to management made up of a set of mutually reinforcing principles, each of which is supported by a set of practices and techniques.
English
Collect this quote
About James W. Dean Jr.
James W. Dean Jr. (born 1956) is an American organizational theorist, and Professor of organizational behavior at and its Executive Vice Chancellor and Provost, known for his work in the fields of "leadership, organizational change, strategic decision making, international management, and organizational performance improvement are the focus of his research, teaching and consulting" (source: kenan-flagler.unc.edu).
Also Known As
Alternative Names:
James Warren Dean Jr.
Related quotes. More quotes will automatically load as you scroll down, or you can use the load more buttons.
Additional quotes by James W. Dean Jr.
Total Quality Management presents the basic principles and tools associated with TQ and provides many illustrations and end-of-chapter cases that can be used as the basis for class discussion. Many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia–Pacific. Unlike most books on TQ, this one is organized according to traditional management topics. This organization helps students to see the parallels between TQ and management theories in areas such as organizational design and leadership. TQ is often presented as new or different, which it clearly is not. This book has three objectives: to show students how these principles and methods have been put into effect in a variety of organizations, to illustrate the relationship between TQ principles and the theories and models studied in management courses and to familiarize students with the basic principles and methods associated with total quality.
Limited Time Offer
Premium members can get their quote collection automatically imported into their Quotewise collections.
The increasing importance of advanced manufacturing technology, total quality management, and just-in-time to manufacturing firms raises some basic questions as to the strategic use of these techniques in manufacturing. Does strategic use of these techniques influence performance? How is the impact of these techniques influenced by the competitive environment? Are the techniques actually being used strategically? A study in a large sample of manufacturing organizations confirms that the use of integrated manufacturing techniques-particularly total quality-influences performance, and that these effects are magnified or diminished by both the competitive environment and manufacturing strategy. It also shows that, in some cases, firms are missing opportunities to combine integrated manufacturing and strategy in ways that would substantially impact their performance.
Loading...