[T]his crisis... has affected the way we produce things... [F]ace-to-face services have been devastated, restaurants, theaters, international tourism… - Ha-Joon Chang

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[T]his crisis... has affected the way we produce things... [F]ace-to-face services have been devastated, restaurants, theaters, international tourism, things that require close proximity of the provider and the customer, has been hit very hard... Different societies are trying to deal with this in different ways... [Y]ou see these pictures of Asian restaurants that have... put the tapes on the tables... shields, [etc.]... [T]hese services will not recover the previous levels any time soon.

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About Ha-Joon Chang

(Hangul: 장하준; hanja: 張夏准; born 7 October 1963) is a South Korean institutional economist specialising in . Currently a reader in the Political Economy of Development at the University of Cambridge, Chang is the author of several widely discussed policy books, most notably Kicking Away the Ladder: Development Strategy in Historical Perspective (2002). In 2013 Prospect magazine ranked Chang as one of the top 20 World Thinkers.

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Additional quotes by Ha-Joon Chang

[W]e will need to rethink our priorities... not just at the individual level, but at the social level... In Britain we had these weird Thursday evenings... when we clapped for the NHS workers while the government was not willing to pay even a single more penny to them. That kind of thing has to change... We need to have the confidence to say that "Yes, there are things that are more fundamental, that are more important, that are not necessarily going to be rewarded by the market, and... the society has to find a way to make... [those] people... more rewarded, including... people who do unpaid care work at home." We need to rethink the ... [A] lot of scientists say... [as] an inevitable consequence of human encroachment in nature, we need to rethink our balance with nature, part of which is... that due to the unequal nature of many of our societies... There are a lot of countries where you have these farmers doing... and... encroaching into nature when there are fallow lands that are owned by s. So we need to rethink all these priorities...

[I]t's up to societies... especially the citizens to demand these things, to create systems that will... not only enable the country to deal with these kind of crises in the future, but... more importantly that... can make the society more equal. ...My point is, we have to start the discussion. ...We have to talk about this. ...The people have to keep banging on, "Why did you keep all those claps [applause] during those eight weeks in the spring to the nurses but then you didn't pay them any more? ...Why is the NHS so dilapidated? We have to keep pushing... otherwise the people in power are not going to do that.

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