Things go much better if you slow them down. Give yourself — and the other person — the gift of time: time to take a breath or two, figure out what the other person is really saying, allow the first waves of fight-or-flight reactions to pass through your body, and recognize and restrain impulsive words and actions that you’ll regret later. Those extra seconds before you speak help others feel less like they’re on the receiving end of a rat-a-tat-tat barrage of words and emotional intensity. And the extra seconds give them time to reflect and be less hijacked themselves.
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You have to give yourself at least three to five seconds of pure relaxation before you respond to some things, and if you say these words in bold slowly, aloud if possible, this practice will change your life. I have been saying this to myself for ten years, and each year it gets easier and easier to let things go, to never give your power away. Tell yourself these words: pause, breathe, and relax.
"I. Utilize the "two-minute rule" to avoid persistent interruptions. The two-minute rule specifies that you have to give someone an uninterrupted two minutes to explain their thinking before jumping in with your own. This ensures that everyone has time to fully crystallize and communicate their thoughts without worrying they will be misunderstood or drowned out by a louder voice.
j. Watch out for assertive "fast talkers." Fast talkers are people who articulately and assertively say things faster than they can be assessed as a way of pushing their agenda past other people's examination or objections. Fast talking can be especially effective when it's used against people worried about appearing stupid. Don't be one of those people. Recognize that it's your responsibility to make sense of things and don't move on until you do. If you're feeling pressured, say something like "Sorry for being stupid, but I'm going to need to slow you down so I can make sense of what you're saying." Then ask your questions. All of them. p367"
Always when you are about to say anything, first weigh it in your mind; for with many the tongue outruns the thought. Let there be but two occasions for speech — when the subject is one which you thoroughly know and when it one on which you are compelled to speak. On these occasions alone is speech better than silence; on all others, it is better to be silent than to speak.
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