Unless and until all members of a team have a common understanding of the problem, attempts to solve the problem are just so much wasted energy. - Gerald M. Weinberg

Words are easy to change, but don't accomplish much.

Books are no substitute for experience working with people, so now that you've read this book on leadership, go out and interact with people before you read any more.

The shortsighted or insecure team leader may feel that the best way to please management is to promise them whatever they ask. But, ultimately, what the management wants is kept promises, and these can only be obtained if the team leader can win team acceptance of the promises as their goals. What the team leader must learn is that Managers — no matter how hard they press for promises — really want results. Results will be far more easily obtained if they are obtained in the pursuit of goals set with full team participation.