The average human being has an inherent dislike of work and will avoid it if he can. - Douglas McGregor

If there is a single assumption which pervades conventional organizational theory, it is that authority is the central, indispensable means of managerial control.

Above all, it is necessary to recognize that knowledge cannot be pumped into human beings the way grease is forced into a machine. The individual may learn; he is not taught.

The essential task of management is to arrange organizational conditions and methods of operations so that people can achieve their own goals best by directing their own efforts toward organizational objectives.