Then the works of Max Weber, first translated from the German in the 1940s — he wrote around 1910, incredibly — began to find their way into social science thought. At first, with his celebration of the efficiency of bureaucracy, he was received with only reluctant respect, and even with hostility. All writers were against bureaucracy. But it turned out, surprisingly, that managers were not. When asked, they acknowledged that they preferred clear lines of communication, clear specifications of authority and responsibility, and clear knowledge of whom they were responsible to. They were as wont to say "there ought to be a rule about this," as to say "there are too many rules around here," as wont to say "next week we've got to get organized," as to say "there is too much red tape." Gradually, studies began to show that bureaucratic organizations could change faster than non-bureaucratic ones, and that morale could be higher where there was clear evidence of bureaucracy.
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Much of the pioneering work in organization theory was written about public organizations, or with public organizations in mind. When Weber wrote about bureaucracy, he was thinking of the Prussian civil service. Philip Selznick began his scholarly career writing about the New Deal Tennessee Valley Authority in TVA and the Grass Roots (1953). Herbert Simon’s first published article (1937) was on municipal government performance measurement, and Simon also coauthored early in his career a book called Public Administration (1950) and a number of papers (e.g., Simon, 1953) published in Public Administration Review. Michel Crozier’s classic, The Bureaucratic Phenomenon (1954), was about two government organizations in France.
Organizational theories have three origins: Max Weber’s original work on bureaucracies which came to define the theory for sociologists, a line of theory based in business schools that had as its focus, the improvement of management control over the work process, and the industrial organization literature in economics. Unlike many fields in sociology, organizational theory has been a multidisciplinary affair since World War II, and it is difficult to understand its central debates without considering its linkages to business schools and economics departments.
Marx once wrote that the illusion that the "bosses know everything best" and "only the higher circles familiar with the official nature of things can pass judgment" was held by officials who equate the public weal with governmental authority. Both Marx and Lenin always stressed the viciousness of a bureaucratic system as the opposite of a democratic system. Lenin used to say that every cook should learn how to govern.
To call for decentralization, representative bureaucracy, collegial authority, or employee-centered, innovative or organic organizations - to mention only a few of the highly normative prescriptions that are being offered by social scientists today - is to call for a type of structure that can be realized only with a certain type of technology, unless we are willing to pay a high cost in terms of output. Given a routine technology, the much maligned Weberian bureaucracy probably constitutes the socially optimum form of organizational structure.
The new perspective also manifested itself in other ways: the shift of attention to sociologists such as Max Weber who were primarily concerned, not with overall 'development', but with the one specific development, that of modern society; the tendency to be concerned with those aspects of Marxism relevant to this one transition, and to ignore its Evolutionist aspects; and, recently and most characteristically, the concern with the notion of industrial society, and its antithesis, to the detriment of other classifications, oppositions and alternatives.
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The history of organization theory contrasts with the history of managerial thought. When people began to compose texts about organized activities, between 2,000 and 3,000 years before the Christian era (BCE), they focused on managerial practices rather than on organizations as such. Several writers proposed general principles for managerial practice before 1000 BCE, so one can say that theories about managing have existed for at least 3000 years. However, these writings often said nothing about the organizational contexts in which managing was to occur. When the writers did make statements about organizations, they did not generalize. They wrote about specific organizations.
Eichmann ... found all bureaucracy by definition tiresome. This was what staff were for. "These matters to do with bureaucracy," he explained to Sassen [in Argentina], "I just relied on my civil servants for them". He deployed these "living articles," like Ernst Moes and Fritz Wöhrn, as "bureaucratic brakes."
Every bureaucracy, therefore, in accord with the peculiar emphasis on its own position, tends to generalize its own experience and to overlook the fact that the realm of administration and of smoothly functioning order represents only a part of the total political reality. Bureaucratic thought does not deny the possibility of the science of politics, but regards it as identical with the science of administration. Thus irrational factors are overlooked, and when these nevertheless force themselves to the fore, they are treated as "routine matters of state."
Max Weber was right in subscribing to the view that one need not be Caesar in order to understand Caesar. But there is a temptation for us theoretical sociologists to act sometimes as though it is not necessary even to study Caesar in order to understand him. Yet we know that the interplay of theory and research makes both for understanding of the specific case and expansion of the general rule.
The true nature of bureaucracy may be nowhere more obvious to the observer than in a developing country, for only there will it still be made manifest by the full complement of documents, files, veneered desks and cabinets - which convey the strict and inverse relationship between productivity and paperwork.
We consider an organization to be a set of constraints on the activities performed by agents. This view follows that of Weber, who views the process of bureaucratization as a shift from management based on self-interest and personalities to one based on rules and procedures.
Mintzberg provides an early (and informal) analysis of organization structure distinguishing among five basic parts of an organization and five distinct organization configurations that are encountered in practice. This “ontology” includes several mechanisms that together achieve coordination, like goals, work processes, authority, positions and communication. The various parts of an organization are distinguished by the specific roles they play in achieving coordination with the above means. The “” (Winograd 1987) on cooperative work in organizations provides an ontology that emphasizes the social activity by which “agents” generate the space of cooperative actions in which they work, rather than the mental state of individuals. The basic idea is that social activity is carried out by language and communication.
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