Your heart needs to be as educated as your mind. - Kevin Kelly

No secrets. You are much better off delivering unwelcome news to someone yourself directly. A secret is rarely unknown, which means inevitably someone else will share it. Meanwhile, the secret corrodes all who hold it. Resist accepting secrets.

Don’t let your email inbox
become your to-do list run by others.

You lead by letting others know
what you expect of them
which may exceed what they
themselves expect. Provide them a reputation
that they can step up to.