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" "Scientific investigation is rapidly putting at our disposal vast amounts of knowledge concerning materials and forces, which it is the business of the engineer to utilize for the benefit of the community. Well-designed plants and efficiency labor-saving devices, to be seen on every hand, bear testimony that he is doing at least a portion of his work well. When, however, it comes to the operation of these plants and the utilization of these labor-saving devices, the lack of co-operation between employer and employee, and the inefficient utilization of labor, very much impair their efficiency. The increase of this efficiency is essentially the problem of the manager, and the amount to which it can be increased by proper study is, in most cases, so great as to be almost incredible.
Henry Laurence Gantt (20 May 1861 – 23 November 1919) was an American mechanical engineer and management consultant, known as assistant of Frederick Winslow Taylor, proponent of Scientific management, and developer of the Gantt chart in the 1910s.
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Whatever we do must be in accord with human nature. We cannot drive people; we must direct their development... The general policy of the past has been to drive, but the era of force must give way to that of knowledge, and the policy of the future will be to teach and to lead, to the advantage of all concerned