Even if you want to be big someday, remember that you never need to act like a big boring company. Over ten years, it seemed like every time someone … - Derek Sivers

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Even if you want to be big someday, remember that you never need to act like a big boring company. Over ten years, it seemed like every time someone raved about how much he loved CD Baby, it was because of one of these little fun human touches.

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Delegation doesn’t come naturally to any of us. But I was trying really hard to be good at it. I knew how important it was to get into the delegation mind-set. I was trying to empower my employees — to let them know they could make decisions on their own, without me.

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