Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options. - W. Edwards Deming

I think that people here expect miracles. American management thinks that they can just copy from Japan—but they don't know what to copy!

It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.

Why waste knowledge?... No company can afford to waste knowledge. Failure of management to breakdown barriers between activities... is one way to waste knowledge. People that are not working together are not contributing their best to the company. People as they work together, feeling secure in the job reinforce their knowledge and efforts. Their combined output, when they are working together, is more than the sum of their separate