The areas traditionally concerned with such systems are: publishing in all its ramification, librarianship, bibliography, documentation, record manag… - Brian Campbell Vickery

The representation of knowledge in symbolic form is a matter that has pre-occupied the world of documentation since its origin. The problem is now relevant in many situations other than documents and indexes. The structure of records and files in databases: data structures in computer programming; the syntactic and semantic structure of natural language; knowledge representation in artificial intelligence; models of human memory: in all these fields it is necessary to decide how knowledge may be represented so that the representations may be manipulated.

We communicate with each other to inform, to instruct, to persuade, to amuse, to annoy. Informing and instructing aim to alter the receiver's concepts, whereas persuading, amusing or annoying aim to change his preferences or feelings. In a work situation people do make jokes and enemies, and use the arts of persuasion, but much of their communication has an informal or instructional aspect.

Only in a very static profession can one be trained to slot in immediately to an available job, and our profession is far from static. It is more beneficial for the students to give them a generalised grounding in a wide variety of professional activities and concerns, so that they will have some background knowledge for no matter what job is first available. For those who seek it, our subject also has its cultural value, which can contribute to a general education.