Pain’s power relies on surprise. If you expect it, it’s weaker. If you choose it, it’s gone. - Derek Sivers

Delegation doesn’t come naturally to any of us. But I was trying really hard to be good at it. I knew how important it was to get into the delegation mind-set. I was trying to empower my employees — to let them know they could make decisions on their own, without me.

We shouldn’t preserve our first opinions as if they reflect our pure, untarnished, true nature. They’re often just the result of inexperience or a temporary phase. Old opinions shouldn’t define who we are in the future.

To me, 'busy' implies that the person is out of control of their life.