Job performance is a deceptively simple term. At the most general level, it can be defined simply as “all of the behaviors employees engage in while … - Steve M. Jex

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Job performance is a deceptively simple term. At the most general level, it can be defined simply as “all of the behaviors employees engage in while at work.” Unfortunately, this is a rather imprecise definition because employees often engage in behaviors at work that have little or nothing to do with job-specific tasks.

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About Steve M. Jex

Steve M. Jex (born ca. 1960) is an American psychologist and Professor at the Department for Psychology at the . After the and , he received his PhD at the in 1988. He known for his work in the field of and organizational psychology.

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Organizations are complex social systems that sometimes perform remarkably well and sometimes fail miserably. Organizational psychology is a subfield within the larger domain of industrial/organizational psychology that seeks to facilitate a greater understanding of social processes in organizations. Organizational psychologists also seek to use these insights to enhance the effectiveness of organizations—a goal that is potentially beneficial to all.

The earliest scientific investigations related to the field of occupational stress were conducted by the well-known physiologist in the early part of the twentieth century (e.g., Cannon, 1914). Cannon was a pioneer in the investigation of the relationship between emotions and physiological responses, and is perhaps best known for having coined the term homeostasis.

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Job satisfaction is typically defined as an employee’s level of positive affect toward his or her job or job situation... Along with positive affect, we can add both a cognitive and a behavioral component to this definition... The cognitive aspect of job satisfaction represents an employee’s beliefs about his or her job or job situation; that is, an employee may believe that his or her job is interesting, stimulating, dull, or demanding—to name a few options... The behavioral component represents an employee’s behaviors or, more often, behavioral tendencies toward his or her job. An employee’s level of job satisfaction may be revealed by the fact that he or she tries to attend work regularly, works hard, and intends to remain a member of the organization for a long period of time.

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