To be effective in leading his own work group, a superior must be able to influence his own boss, that is he needs to be skilled both as a superior a… - Rensis Likert

As people acquire more education, their expectations rise as to the amount of responsibility, authority, and income they receive.

The superior in one group is a subordinate in the next group, and so on through the organization.

[It remains to be seen whether the newer management theories, based as they are on research in industrial concerns, will be] equally applicable to other kinds of organized human activity, such as schools, voluntary organizations, unions, hospitals, governmental agencies, scientific and professional organizations, and the like.