Let me be transparent about my affection for cops. When you dial 911, whether you are white or black, the cops come, and they come quickly, and they … - James Comey

He was the child of immigrants. When he was in the sixth grade, his father was killed in an industrial accident in New York. Because he was the oldest, he had to drop out of school so that he could go to work to support his mom and younger siblings. He could never afford to return to school, but when he was old enough, he joined the Yonkers, New York, Police Department.

Over the next 40 years, he rose to lead that department. Pop was the tall, strong, silent type, quiet and dignified, and passionate about the rule of law. Back during Prohibition, he heard that bootleggers were running beer through fire hoses between Yonkers and the Bronx.

But if we can’t help our latent biases, we can help our behavior in response to those instinctive reactions, which is why we work to design systems and processes that overcome that very human part of us all. Although the research may be unsettling, it is what we do next that matters most.