# coordination of all efforts towards the overall goal; - Henri Fayol

Henri Fayol (1917) "Préface à Administration industrielle et générale" in: Dunod and Pinat eds. (1918) l’éveil de l’esprit public. p. 6

Every employee in an undertaking — workman, foreman, shop manager, head of division, head of department, manager, and if it is a state enterprise the series extends to the minister or head of a state department — takes a larger or smaller share in the work of administration, and has, therefore, to use and display his administrative faculties. By administrative knowledge we mean planning, organization, command, coordination, and control: it can be elementary for the workman, but must be very wide in the case of employees of high rank, especially managers of big concerns. Everyone has some need of administrative knowledge.

# ensuring good relations between the various departments and with the outside world;