Know what your people are like and what makes them tick, because your people are your most important resource. Develop a full profile of each person’… - Ray Dalio

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Know what your people are like and what makes them tick, because your people are your most important resource. Develop a full profile of each person’s values, abilities, and skills. These qualities are the real drivers of behavior, so knowing them in detail will tell you which jobs a person can and cannot do well, which ones they should avoid, and how the person should be trained.