Actively listen to people. When they’re succinct, ask them to elaborate. People aren’t used to someone being sincerely interested, so they’ll need so… - Derek Sivers

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Actively listen to people.
When they’re succinct, ask them to elaborate.
People aren’t used to someone being sincerely interested, so they’ll need some coaxing to continue.
But never try to fix them.
When someone tells you what’s broken, they want you to love the brokenness, not try to eliminate it.