I am surprised that they chose to bring in blonde, blue-eyed girls from Finland, instead of nurses from the Caribbean who know the language and understand British culture and institutions. [...] Are Finnish girls, who may never have met a black person before, let alone touched one, best suited to nurse in multicultural Hackney?

Ever since my colleagues and I have been in the house, there have been a series of incidents that give rise to concern. Our visitors are sometimes treated less than politely and deliberately misled … Visitors and we ourselves have been jostled. We have been challenged by attendants as to our identity in an unsubtle attempt to embarrass us. These occurrences are too frequent and have been going on for too long.