The Process Chart is a device for visualizing a process as a means of improving it. Every detail of a process is more or less affected by every other detail; therefore the entire process must be presented in such form that it can be visualized all at once before any changes are made in any of its subdivisions. In any subdivision of the process under examination, any changes made without due consideration of all the decisions and all the motions that precede and follow that subdivision will often be found unsuited to the ultimate plan of operation.

The greatest misunderstandings occur as to the aims of scientific management. Its fundamental aim is the elimination of waste, the attainment of worth-while desired results with the least necessary amount of time and effort. Scientific management may, and often does, result in expansion, but its primary aim is conservation and savings, making an adequate use of every ounce of energy of any type that is expended.

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The aim of the process chart is to present information regarding existing and proposed processes in such simple form that such information can become available to and usable by the greatest possible number of people in an organization before any changes whatever are actually made, so that the special knowledge and suggestions of those in positions of minor importance can be fully utilized.

This country has been so rich in human and material resources that it is only recently that the importance of waste elimination has come to be realized. The material element received the first consideration, and in the comparatively few years during which the subject has received attention, an enormous amount has been done to conserve natural resources, to economize in the use.

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The first step in any great movement is to... arouse interest in the subject, to discuss the great problems involved, to outline the possible solutions, and to assign the various problems to those best fitted to undertake and handle them. The next step is to realize that all this discussion, valuable as it is, can grow into such action as it deserves, only if measurement is insisted upon from the very beginning of making the investigations outlined, if the records of measurement are in such form that they can be used by those who did not make them, that skill and experience may thus be transferred, and if the results of the measurements are incorporated into actual and universal practice as soon as they are properly synthesized into practical methods of least waste. The world has come to realize the truth of this as applied to material things. The day of standardization of materials and of machines is far advanced, and is daily progressing; but such has been rarely the case with measurement as applied to the human element.

There is some confusion today as to the meaning of scientific management. This concerns itself with the nature of such management itself, with the scope or field to which such management applies, and with the aims that it desires to attain. Scientific management is simply management that is based upon actual measurement. Its skilful application is an art that must be acquired, but its fundamental principles have the exactness of scientific laws which are open to study by everyone. We have here nothing hidden or occult or secret, like the working practices of an old-time craft; we have here a science that is the result of accurately recorded, exact investigation.

It... has long been realized by those engaged in the work of installing scientific management, that transference of skill is one of the most important features(*)... The importance of transference of skill was realized many years ago. Studies in division of work and in elapsed time of doing work were made by Adam Smith, Charles Babbage, M. Coulomb and others, but accurate measurement in management became possible when Mr. Taylor devised his method of observing and recording elementary unit net times for performance with measured allowance for fatigue.

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Micro-motion study, presented for the first time at this meeting, is a new and accurate method of recording and transmitting skill. Based upon the principles of motion study and time study, it makes possible simultaneous measurement of both time and path of motions. It produces an entirely different result from any of the methods attempted by its predecessors, in that it shows a measured difference in the time of day on each and every cinematograph picture, even when the pictures are taken at a rate much faster than ever considered in work where positive films are printed and projected upon the screen.

We're all like tools. Not only like tools, we are tools, tools of Time. We're worn into grooves by Time — by our habits. In the end, these grooves are going to show whether we've been second-rate or champions, each in his way, in dispatching the affairs of every day. By choosing our habits, we determine the grooves into which Time will wear us; and these are grooves that enrich our lives and make for ease of mind, peace, happiness — achievement.