Discussion groups tend to keep covering the same ground over and over again, because people forget what was said before. I think the invention of the Frequently Asked Questions, the FAQ, was a response to that. A lot of times just reading the FAQ is more valuable than joining the discussion group.

I think there's a compelling nature about talking. People like to talk. In creating wiki, I wanted to stroke that story-telling nature in all of us. Second, and perhaps most important, I wanted people who wouldn't normally author to find it comfortable authoring, so that there stood a chance of us discovering the structure of what they had to say.

My specific purpose for the first wiki was to create an environment where we might link together each other's experience to discover the pattern language of programming. I had previously worked with a HyperCard stack that was set up to achieve the same kind of goal. I knew people liked to read and author in that HyperCard stack, but it was single user.

When I was at Tek, I was frustrated that computer hardware was being improved faster than computer software. I wanted to invent some software that was completely different, that would grow and change as it was used. That’s how wiki came about.

Try QuoteGPT

Chat naturally about what you need. Each answer links back to real quotes with citations.

I can't tell you how much time is spent worrying about decisions that don't matter. To just be able to make a decision and see what happens is tremendously empowering, but that means you have to set up the situation such that when something does go wrong, you can fix it.