Great CEOs build exceptional strategies for gathering the required information continuously. They embed their quest for intelligence into all of thei… - Ben Horowitz
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Great CEOs build exceptional strategies for gathering the required information continuously. They embed their quest for intelligence into all of their daily actions from staff meetings to customer meetings to one-on-ones. Winning strategies are built on comprehensive knowledge gathered in every interaction the CEO has with an employee, a customer, a partner, or an investor.
A lot of companies think their employees are so smart that they require no training. That’s silly. When I first became a manager, I had mixed feelings about training. Logically, training for high-tech companies made sense, but my personal experience with training programs at the companies where I had worked was underwhelming. The courses were taught by outside firms who didn’t really understand our business and were teaching things that weren’t relevant. Then I read chapter 16 of Andy Grove’s management classic, High Output Management, titled “Why Training Is the Boss’s Job,” and it changed my career. Grove wrote, “Most managers seem to feel that training employees is a job that should be left to others. I, on the other hand, strongly believe that the manager should do it himself.
(On the other hand, it’s extremely bad if you don’t want your employees talking like a bunch of gangsta rappers.)
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However, intelligence is not the only important quality. Being effective in a company also means working hard, being reliable, and being an excellent member of the team.