If news organizations learned anything after the campaign, they should have learned that groupthink has a tendency to miss the point and journalistic… - Margaret Sullivan

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If news organizations learned anything after the campaign, they should have learned that groupthink has a tendency to miss the point and journalistic myopia requires some extra-strength corrective lenses. Do something different. Represent the interests of a broader, more ideologically diverse population. Figure out what they’re thinking and feeling — and why.

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About Margaret Sullivan

Margaret M. Sullivan is an American journalist. She is a former of , serving as the "readers' representative" and reporting directly to She was the newspaper's fifth Public Editor, or ombudsman, after , , , and Arthur S. Brisbane, and was the first woman to hold the post. She began her tenure on September 1, 2012. She then became the media columnist for for six years, with her column running from May 22, 2016 to August 21, 2022. Since January 2023, she has written a weekly media and politics column for The Guardians US website. Earlier in her career she worked for , where she was editor and vice-president.

Also Known As

Alternative Names: Margaret M. Sullivan Margaret Anzalone

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Often it has been that reporter who has most skillfully played the access game — the one who has curried just enough favor with the powerful newsmaker to be smiled upon, without giving up basic credibility and integrity. That’s access journalism. Accountability journalism, by contrast, is often performed off to the side, by those who don’t have to deal with the news provider on a regular basis.

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In the wacky new world of fake news, conspiracy theories, es — and social media’s unthinking participation in spreading all of that — facts and truth get lost in the noise. A responsible media needs to be especially careful not to unwittingly spread lies by amplifying them. Some early coverage of Trump’s recent unwarranted, evidence-free blasts about the illegality of some of the popular vote fell into that trap. It’s depressing but a fact of life that a lot of people don’t know the difference between fake news and conspiracy bilge and verified fact. Nor do they seem to care.

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