[Each person] is a member of one or more functioning workgroups that have a high degree of group loyalty, effective skills of interaction and high pe… - Rensis Likert

As people acquire more education, their expectations rise as to the amount of responsibility, authority, and income they receive.

The leadership and other processes of the organization must be such as to ensure a maximum probability that in all interactions and all interactions and all relationships with the organization each member will, in the light of his background, values, and expectations, view the experience as supportive and one which builds and maintains his sense of personal worth and importance.

The superior in one group is a subordinate in the next group, and so on through the organization.