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" "Empathy is not sympathy. A sympathy is a form of agreement. Empathy is not agreeing with someone; it is fully, deeply understanding that person, emotionally as well as intellectually.
Stephen R. Covey (October 24, 1932 – July 16, 2012) was an American author of the bestselling book, The Seven Habits of Highly Effective People, as well as other books.
Biography information from Wikiquote
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