People don't care how much you know unless you know how much you care - John C. Maxwell

Talent is a gift, but character is a choice.

First, when we are busy, we naturally believe that we are achieving. But busyness does not equal productivity. Activity is not necessarily accomplishment. Second, prioritizing requires leaders to continually think ahead, to know what's important, to know what's next, to see how everything relates to the overall vision. That's hard work. Third, prioritizing causes us to do things that are at the least uncomfortable and sometimes downright painful.

As people gain more authority, they often develop a lack of patience in listening to those under them. A deaf ear is the first indication of a closed mind.