Much of our work today has entered its own B-17 phase. Subs… - Atul Gawande

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Much of our work today has entered its own B-17 phase. Substantial parts of what software designers, financial managers, firefighters, police officers, lawyers, and most certainly clinicians do are now too complex for them to carry out reliably from memory alone. Multiple fields, in other words, have become too much airplane for one person to fly. Yet it is far from obvious that something as simple as a checklist could be of substantial help.

Atul Gawande

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Eleanor Roosevelt Jordan Peterson Elisabeth Kübler-Ross Rachel Naomi Remen William Osler

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At times, in medicine, you feel you are inside a colossal and impossibly complex machine whose gears will turn for you only according to their own arbitrary rhythm. The notion that human caring, the effort to do better for people, might make a difference can seem hopelessly naïve.

fewer than 2 percent of the patients who had received substandard care ever filed suit. Conversely, only a small minority among the patients who did sue had in fact been the victims of negligent care.

When, as the researchers put it, “life’s fragility is primed,” people’s goals and motives in their everyday lives shift completely. It’s perspective, not age, that matters most.

Much of our work today has entered its own B-17 phase. Substantial parts of what software designers, financial managers, firefighters, police officer… - Atul Gawande

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