# It was variety-increasing for both the individual and the organization rather than variety-decreasing in the bureaucratic mode. - Eric Trist

# It treated the individual as complementary to the machine rather than as an extension of it (Jordan, 1963).

We know from experience that technology can be changed. We have learned in the quality-of-working-life enterprise not to accept the technological imperative.

# Whole organization systems. At one limit these would be plants or equivalent self-standing workplaces. At the other, they would be entire corporations or public agencies. They persist by maintaining a steady state with their environment.