Making it good at scale means admitting that it must be different and embracing the changes that you’ll need to make to keep things from falling apar… - Ben Horowitz

A company is a team effort and, no matter how high an employee’s potential, you cannot get value from him unless he does his work in a manner in which he can be relied upon.

In a vacuum of feedback, there is almost no chance that your company will perform optimally

In a company context, this is a critical point. As a company grows, communication becomes its biggest challenge. If the employees fundamentally trust the CEO, then communication will be vastly more efficient than if they don’t. Telling things as they are is a critical part of building this trust. A CEO’s ability to build this trust over time is often the difference between companies that execute well and companies that are chaotic.