The boss drives his men; the leader coaches them. The boss depends upon authority; the leader on goodwill. The boss inspires fear; the leader inspire… - Harry Gordon Selfridge

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The boss drives his men; the leader coaches them.
The boss depends upon authority; the leader on goodwill.
The boss inspires fear; the leader inspires enthusiasm.
The boss says 'I'; the leader, 'We'.
The boss fixes the blame for the breakdown; the leader fixes the breakdown.
The boss knows how it is done; the leader shows how.
The boss says 'Go'; the leader says 'Let's go.'

English
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About Harry Gordon Selfridge

(January 11, 1858–May 8, 1947) was an American-British retail magnate who founded the London-based department store after retiring as 's partner, opening and selling Harry G. Selfridge and Co. in Chicago in only 2 months, and moving to England. His 20-year leadership of Selfridges led to his becoming one of the most respected and wealthy retail magnates in the United Kingdom. He was known as the 'Earl of Oxford Street'.

Also Known As

Alternative Names: Harry Selfridge • Harry Gordon Selfridge, Sr.
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Additional quotes by Harry Gordon Selfridge

Ever since that moment when two individuals first lived upon this earth, one has had what the other wanted, and has been willing for a consideration to part with his possession. This is the principle underlying all trade however primitive, and all men, except the idlers, are merchants.
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