I'm trying to think of all the reasons that are appropriate for me to refuse to answer that question. - John Ashcroft

The worst mistake a boss can make is not to say "well done".

Sometimes the act of walking in the face of the elements helps us come to grips with reality. Or it simply exhausts us to the point of seeing the futility of resisting reality and the futility of denial.

I decided this early on at Justice: if the traditional way was the most effective way of doing something, then we'd maintain it. But if it was not functioning at optimum levels, we would be doing the country a disservice by continuing to do things "like we've always done them."