Management manages by making decisions and by seeing that those decisions are implemented. - Harold Geneen

A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason. A man should feel free to tell his chief executive to his face, 'I think you're dead wrong about such and such, and here are my reasons.'

You cannot run a business, or anything else, on a theory.

Managers in all too many American companies do not achieve the desired results because nobody makes them do it.